Honeywell Reviews
Honeywell has an overall rating of 1.7 based on 45 reviews. Customer feedback on Honeywell is mixed: Honeywell reviewers highlight positive aspects like user-friendly website, wide range of products, reliable customer service and fast shipping, which strongly appeal to homeowners, DIY enthusiasts, and small business owners. However, Honeywell is often criticized for its occasional product availability issues, higher prices compared to competitors, slow response times for support and limited warranty options.
45 reviews
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1 Star
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How would you rate Honeywell?
All Honeywell Reviews (45)
BROWN
May 24, 2026
"Installation Was More Frustrating Than Expected"
It’s working alright now, but getting it installed was kind of a hassle. The instructions weren’t very clear, and I ended up having to watch a couple videos just to figure out what I was doing. It took way longer than I expected for something that’s supposed to be a simple home setup. It makes me wonder a bit about the overall quality, since even the setup felt a little rough.
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mae_Thompson75
May 17, 2026
"I ordered from Honeywell thinking it would show..."
I ordered from Honeywell thinking it would show up quickly, but wow, the shipping was painfully slow. The tracking was basically useless too, barely updating like some half-baked system. The product was fine once it finally dragged itself to my door, but the wait was pathetic and super annoying...
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hello_tammy373
May 15, 2026
"Charged but still no clear stock update"
I usually like honeywell products, but shopping on the site was frustrating. A couple things I wanted showed as out of stock, and for others it wasn’t really clear if they were actually available or not. I kept checking the pages for updates, and after being charged I still didn’t feel like I had a clear idea of what was happening. I ended up buying elsewhere because I didn’t want to keep guessing. The site isn’t terrible, but the stock info and order updates definitely need to be better
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hello_jimmie365
May 10, 2026
"Worked for a bit, then gave out"
It worked okay at first, so I thought it was going to be a decent buy. But then it just stopped working, which was disappointing. I guess it reminded me that sometimes spending a little more for something reliable is worth it. I wouldn’t really trust it long-term.
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LillianAckerman_10
May 04, 2026
"Delivery date was wrong again"
My order confirmation email said it would arrive Monday, but it didn’t show up until Friday. I even checked the receipt and tracking a couple times thinking I missed something. Annoying, especially since this has happened before
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AlexArko_52
May 03, 2026
"Ordering was more frustrating than I remember it should be"
I ordered from Honeywell recently, the process was more annoying than I expected. From what I remember, buying something like this online is usually straightforward, but the site kept loading slowly and my cart changed on its own a couple of times. Checkout did eventually go through, but the confirmation email took so long to arrive that I wasn’t sure the order had actually worked. I contacted support and they were helpful enough, just not especially fast. The product itself is fine, but the ordering experience definitely felt messier than it needed to be.
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john_Wald76
May 02, 2026
"Air quality readings don’t seem right"
I’ve explained this a few times now, but the air quality readings just don’t seem to match what’s actually going on in the room. It also doesn’t feel like it’s cleaning the air as well as I expected, which is disappointing.
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everettwest3495
April 27, 2026
"I don’t think it’s worth the price..."
I don’t think it’s worth the price. I reached out to support and they basically said something like, “that’s just how it’s priced for the features included,” but I still feel like you don’t get enough value for what you’re paying.
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peggy1998
April 26, 2026
"Keeps Dropping Connection"
I’ve been frustrated with this because the connection keeps dropping at random times. It’s just not reliable enough for something I’m paying for. it kind of feels like the company is more focused on getting my money than making sure the product actually works well
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williamhuffman3896
April 12, 2026
"Support eventually helped, but it dragged on"
I reached out to Honeywell support because my thermostat would not connect to WiFi, the first response felt generic. From my point of view, it seemed like they skimmed my message instead of actually looking at the details I had already explained.
After a few days of going back and forth, they finally sent me troubleshooting steps that fixed the issue. The thermostat itself seems fine, but the support experience was slower and more frustrating than it needed to be.
After a few days of going back and forth, they finally sent me troubleshooting steps that fixed the issue. The thermostat itself seems fine, but the support experience was slower and more frustrating than it needed to be.
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RebeccaMoody_60
April 10, 2026
"App’s been super glitchy for me"
This app keeps freezing on me and it’s getting annoying. I’ll be trying to use it and then it just stops working out of nowhere.
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JackDistaffen
March 27, 2026
"I reached out to support twice about the..."
I reached out to support twice about the issue with my thermostat, and I kept thinking maybe I missed an email or did something wrong on my end. But nope, I just waited around for days and never got a real answer. Frustrating honestly.
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diane-Bernal
March 23, 2026
"I’ve only had this for about two..."
I’ve only had this for about two weeks and the battery is already dead. How is that supposed to be acceptable? It’s annoying because I expected it to last way longer than that.
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Gabriel_gandhi80
February 21, 2026
"I feel like I was the unlucky..."
I feel like I was the unlucky one who ended up with a poorly made product. The plastic feels weak, the buttons wobble more than they should, and the whole design is just awkward to use. I really expected better and now I’m just disappointed every time I pick it up
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elmer_Mayberry94
January 28, 2026
"So I barely saved anything?!"
I bought a Honeywell thermostat thinking it would help bring my energy bill down, but honestly... I can barely tell a difference?! The setup was fine and not too much of a hassle, but the whole energy-saving claim feels a bit overhyped from my experience...
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chad.Donnelly
January 20, 2026
"Return and warranty process was a mess"
I tried returning a broken thermostat and it was such a headache. I kept getting passed from one person to another and the warranty support was no help at all. It took way too long and I still never got a clear answer.
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hello_sam873
January 10, 2026
"I keep setting this thermostat to 72..."
I keep setting this thermostat to 72, and it just doesn’t feel like 72 at all. One minute the room feels freezing, like 66, and then later it feels way too warm, closer to 78. It’s really frustrating because I keep checking it, keep adjusting it, and it still won’t stay accurate. Just not reliable, and annoying
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debra_Silverstein82
January 08, 2026
"This site is absolutely impossible to navigate"
I was just trying to find a manual, and I swear this website made it way harder than it needed to be. I kept getting bounced around in circles, like there was no chance I was ever finding the right page. The menus are all over the place, the search results feel completely random, and the filters are basically useless. Something that should’ve taken two minutes ended up taking forever. Hands down one of the most frustrating sites I’ve used.
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tracy.Blalock
January 03, 2026
"Why is this so hard to use?!"
I tried using honeywell.com it was way more frustrating than it should’ve been. The menus are confusing, pages seemed to load strangely, and I kept getting bounced around in circles just trying to find basic product info. The search barely helped either. Maybe the info is on there somewhere, but why does it take this much effort?! Definitely not very user-friendly.
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QuincyManley
December 24, 2025
"Sorta disappointing for the price"
It worked fine for the first week, but then it started making a weird noise. The plastic also feels sorta cheap, which was disappointing. I expected a bit better from Honeywell...
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Honeywell Q&A
Why did you decide to choose Honeywell.com instead of other similar businesses?
Herminia.Wheeler
February 23, 2019
“Honeywell is a reputable brand that offers a range of residential products at affordable prices, among other options.”
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Is Honeywell.com a legitimate company or a scam?
BrittanyHernandez
February 23, 2019
“This company is definitely a reputable and major international supplier to various sectors including residential, commercial, utilities, and industrial. They are well-known for providing products such as thermostats, filters, security systems, fire detection, and much more. Personally, I have been familiar with this company for over 30 years in my line of work.”
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